Archive for the ‘Research’ Category

7,359 Text Messages in One Month?

Wednesday, February 10th, 2010

Text MessagingThat’s what my 16-year-old granddaughter Myranda told me she had in December in a matter-of-fact description of the happening.

 

I had earlier read a report that among this younger demographic, text messaging had not only far surpassed e-mailing, but conversation.  The report also stated that 500 text messages a day by this demographic is not unusual…that amounts to 15,000 a month.  Myranda told me she has a friend who had 17,000.

 

Maybe this revolution in communication involving these staggering numbers of messages by individuals has been in the news, but I’ve missed it.  The volume is apparently made possible by unlimited text messaging use for a modest sum per month, in Myranda’s case, about $30.   And, the fact that many of these people can type fast, about 6 characters a second or 360 per minute, which translates to about 60 words per minute, some of them without looking, even pecking away with the phone in a pocket.

 

Apparently, according to the Wireless Association, there were more than 740 billion text messages sent/received during the first half of 2009. That’s an average of 4.1 BILLION text messages sent/received each day. And, that’s nearly double the number from the previous year, when only 385 billion text messages were reported for the first half of 2008. 

 

Myranda tells me that among her acquaintances, the usual circle of friends that text each other on a regular basis ranges from 5 to 12 people.  The texting usually starts when they get home from school, and can go on for six or more hours until they go to bed.  They text while watching TV, listening to music or doing homework.  However, they are limited to 160 characters per message, and so they can do homework, watch TV, et al, while waiting for a response.  Probably good training for multi-tasking.  As Myranda pointed out, one of the axioms of this form of communication is that “social life through texting doesn’t stop.”

 

The texting also goes on while a circle of friends are together in-person at get-togethers including overnights.  I said to Myranda, “why don’t you just talk to each other?”  She says they do, but they will text one another if it is a private matter.

 

On the other hand, I was at the home of a good friend who asked me to look at a group of friends of her three daughters who were sitting in the family room, all texting.  Who are they texting I asked?  Each other, she said. Okay, makes perfect sense, I said.

 

As I look back, I’m thinking that if I could have just texted my ex-wives across the dinner table instead of talking to them, I might have saved a lot of alimony.

The Potential 2010 Census Mess

Wednesday, January 20th, 2010

I just read the 2010 U.S. Census research questionnaire which is made up of exactly 10 questions and was surprised to find that the most important one was left off…. Are you a U.S. Citizen? The overall objective of the census is to get as accurate a population count of the U.S. as possible. The population data will then used used as a guide to allocate over $400 billion in annual federal funds to support health care and hospitals, schools, road construction and other community projects. The data is also used to recalibrate election districts to help determine ,among other democratic processes, the number of seats your state has in the U.S. House of Representatives.

 

The big deal is by not including this question, results will be skewed and American population centers will lose their fair share of critical funding and government representation at local and state levels. On top of that Washington is spending upwards of $300 million between 10 different ad agencies to increase awareness and action to fill out this less than useful survey.

 

Your thoughts. 

www.census.gov/2010census

Health Care Reform Quiz - Answers Posted

Tuesday, January 5th, 2010

If you want to see how you did on the Health Care Reform I.Q. quiz - check out my previous post, I highlighted the answers.  Enjoy!

What is Your Health Care Reform I.Q.

Friday, December 18th, 2009

What is Your Health Care Reform I.Q.

As the U.S. Congress gets closer (or further away) to passing a health care reform bill, we thought it would be interesting and fun to post a brief quiz asking fellow bloggers what they know or don’t know about the politics, people and numbers associated with this contentious issue. Feel free to post your answers to the quiz in the comments section. 

Answers will be posted January 4, 2010.

1.) As of December 15, what percent of the U.S. voting population think the health care bill, in its current form, is a bad idea?

 

a.) 73%

b.) 12%

c.) 47%

d.) 26%

 

2.) Which living U.S. politician is the lead author of the health care reform bill?

 

a.) Al Franken

b.) Nancy Pelosi

c.) Joe Lieberman

d.) Max Baucus

e.) None of the above

 

3.) The estimated number of U.S. citizens currently not covered by any form of health insurance is about 46 million. What percent of the U.S. population does this represent?

 

a.) 35%

b.) 51%

c.) 15%

d.) 28%

 

4.) In what year did the first national political discussion for universal health coverage for U.S. citizens take place? 

 

a.) 1946

b.) 1994

c.) 1915

d.) 1932

 

5.) By all measures, who do you think will benefit most if the health care reform bill passes?

 

a.) Members of the House and Senate

b.) Socialists

c.) Insurance companies

d.) People of the U.S.

 

 

6.) Of the following politicians, who is regarded as the modern age leader of health care reform?

 

a.) Bill Clinton

b.) Franklin D. Roosevelt

c.) Ted Kennedy

d.) Harry S. Truman

Also, here are some Web sites where I found information on Health Care Reform:

www.newyorker.com

www.examiner.com

www.nbc/wsj/healthcarepoll.com

Green Expectations in a Down Economy

Tuesday, September 29th, 2009

MSI recently made a presentation to a leading plumbing component manufacturer about the attitudes of home improvement shoppers and the percent of the U.S. who are active “green” customers. The study was conducted by the Home Improvement Research Institute (HIRI) in 2008, but the majority of people in the room were somewhat skeptical about the numbers.

 

However, more recent research has revealed that consumers are not only more aware of green issues, they’re finding a lot more practical ways to be eco-friendly even in difficult economic times and also want businesses to address environmental problems. Here are some pertinent findings.

 Green Business Booming

–According to the Eco Pulse 2009 National Study, 40% of consumers would stop buying a product from a company accused of “greenwashing”. The same study also stated that the best product description chosen to read on a label is “natural” rather than “organic”.

 

 

–The 2009 BBMG study, Redefining Value in a New Economy, revealed that half of U.S. consumers are “willing to pay more” for products with social and environmental benefits despite the tough economic times.

 

As a manufacturer or marketer, this last statement frames a compelling reason not to cut back on your green efforts and to contact MSI to help you develop a successful marketing plan for your brand.

Beyond the babble

Thursday, August 27th, 2009

Value of Twitter (and other social media sites) for capturing human sentiment

If you happened to see the results of a study conducted in early August regarding the value of activity on Twitter, it probably would come as no surprise to find that 40% of the content was classified as “pointless babble”.  Pear Analytics, the research firm who conducted the study, gathered a sampling of 2,000 tweets over two weeks and put them into 6 buckets….News, spam, self-promotion, pointless babble, conversational and pass-along value.

However, the good thing about this study was it also revealed that 37% of content fell into conversational and 8% pass-along value.  That seems to imply that personal opinions are being cast: movie reviews, restaurant ratings, recommendations and other forms of personal expression.  And it probably involves conversation about what they wear, drink, eat, listen to and drive.  From a market research standpoint this emerging field of “sentiment analysis” can offer opportunities for MSI clients to listen in on how people talk about their brands and translating human emotion into hard data.

The number of these social media information tracking companies is growing.  A recent strategic partner of MSI’s in this specialized area is a company named Brickfish.  They are all about connecting brands with consumer conversations online.  Find out more by going to www.brickfish.com/

Why do you Tweet?

Wednesday, July 15th, 2009

As a marketing research professional, I am always curious about what motivates people and why they make decisions. In terms of the Twitter phenomenon, I have casually asked friends and business associates why they go to Twitter and post tweets but no one has given me a definitive answer other than “It’s interesting,” etc,. There are over approximately 200 million people belonging to the Twitter community, with possibly just as many reasons to tweet.  I would like to dig deeper to try and understand the underlying emotional and intellectual drivers that draw people to “tweet”.

tweetSo, why do you tweet? Please send us your reasons why (140 characters or less of course) and include your age, gender and the typical number of tweets you post per day.

I Never Thought I’d…

Monday, May 18th, 2009

I have big plans to write a book at some point in my life.  For the past few years, I’ve been thinking about one idea in particular but have yet to put pen to paper (is that phrase still relevant??).  So, I figured I would use this entry as a chance to hopefully build some momentum towards making this dream a reality and possibly even solicit some feedback from all you nuts out there.

 

So here we go…the working title of said someday book is “I Never Thought I’d…” When completed, it will be comprised of a collection of experiences from working people in a wide array of fields/industries that evoked that exact thought – “I never thoughts I’d ___” or the ever-popular “Did I seriously go to school to ___?” often followed by “I can’t believe I spent $__ on college to do this.” I’m guessing that we’ve all had these moments – I know I’ve had more than my fair share. 

 

em-as-a-grape-007For example, as a public relations professional, I never thought I’d have to argue with a major airline to allow me to purchase a seat on the aircraft for a dog.  Oh, but I did.  On multiple occasions.  And, when I selected marketing as a major in college, I don’t specifically remember picturing myself walking into the Aon Building wearing pajamas after an “Extreme Sleepover” media event for a retailer client.  But I rode the elevator with my slippers on and my head held high.  Ordering truck-fulls of sod pallets, asking passersby in Millennium Park which local weather anchor they think is the hottest, shaving someone’s beard on TV or dressing up as a grape??  None of my classes ever truly prepared me for what I’ve been asked to do in my career so far.  And I know this trend goes far beyond PR. 

 

A few other good ones that I’ve heard include escorting the “Bathroom Angels” on a multi-city media tour, babysitting boy band pop stars Hanson and teaching them the ropes of radio, spending 14 hours at the Oregon State Fair, cold-calling people to sell them on corporate entertainment  package at a golf event that more-than-likely wasn’t going to happen, taking a cab at 3 a.m. to hand-deliver a Power Point presentation to a boss, popping blisters at a medical tent following a marathon, going for an interview for an alleged advertising/promotions position and ending up walking the streets in a business suit hawking pizza coupons to the elderly, giving a group of bikers milk mustaches, unexpectedly being asked to wrangle cows, and the list goes on…

Clearly, the ideal audience to market the book to will be college students and recent graduates.  In fact, I think it would make a perfect graduation gift, so if you’d like to pre-order a copy for a special student in your life (preferably one that’s graduating in 2030), please just let me know – that would surely help motivate me to get this thing going!  Oh, and by all means – share your “I Never Thought I’d” stories with me – I know you’ve got ‘em. 

What’s Your e-Handicap?

Monday, May 4th, 2009

Odds are, you’ve probably been challenged with the philosophical question, “Which one of your five core senses could you do without?” (You know, sight, hearing, smell, touch and taste). In reality, if you had to give up one, you would be at a handicap as compared to the rest of society.

A similar concept can also apply to electronic communication. With our texting, internet surfing, blogging, YouTube postings, Facebook updates and twittering, branding our personalities and re-branding others, there are some definite repercussions on our intellect, personalities and behavior compared to what might have existed 10 or more years ago without these technological advancements.

As an interesting, non-scientific research project, I ask you to choose one of the following handicaps that you would be most comfortable living without as it relates to electronic communication/social media. Post your selection here and MSI will post a final tally in a few weeks.

A.  No more txting 4 me.

Rules/Regs: In addition to never texting anyone, you also can’t view any text messages sent to you. Texting in general is disabled on your phone. It’s all back to actual conversations and face-to-face interactions for you. Might be a good idea to stock up on some mints…

B.  I will log-off my email for life.

Rules/Regs: Whether for professional or personal use, your email accounts will be permanently frozen. While having to leave your desk to walk down the hall to communicate to co-workers could add to your “friendly-factor” around the office and add a few thousand more steps to your pedometer, how would your communication with your clients or vendors change? Also, a trip to the post office is in order, you’re going to need some stamps!

C.  I will “unfriend” Facebook forever.

Rules/Regs: No more logging on for your daily fix, scouting for past classmates or former loves, telling your network of friends that you prefer wheat bread over white bread or taking a quiz that proves you are the champion at recognizing “Movies from the 80s”. Your newsfeed ends now, my non-Facebook-friend. And you can’t even change your status update to “MIA.”     

D.  I will turn the channel on YouTube to Never.

Rules/Regs: When everyone else in the free world is talking about the clip of a guy losing an arm to an alligator or a news anchor going postal on camera, you have to just hope it appears on the evening news or there is a still shot in the newspaper the next morning. You can no longer experience immediate gratification when it comes to wanting to watch videos of puppies sleeping. You are not allowed to look at YouTube, or open any links sent to you of videos on YouTube. YouWhat?  That’s right - it’s no longer in your vocabulary.

E.  I have Googled my last Google.

Rules/Regs: Never again can you use Google or any other internet search engine to instantly find out whether a peanut is a nut or a legume (and I’m not telling), get a recipe for any type of macaroon you could possibly be craving, find a map with the location of your dinner date or even zoom in on a photo of your house taken by the amazing Google Earth satellites.  You may just want to answer the door the next time the Encyclopedia Britannica salesperson comes knocking…

What Would Mr. Rogers Do?

Thursday, March 26th, 2009

MSI develops a lot of integrated trade and consumer marketing programs for leading brands in the areas of decorative plumbing, heating, electrical and building materials that find their way into the residential new construction and remodeling markets. Much of our work involves everything from brand development to internet advertising to public relations. Though the housing situation is pretty gloomy, this photo made my day:

brian-photo

A little levity doesn’t hurt, even during the housing downturn. Is this a motivated seller or what?  I am sure most of you have found yourselves feeling the same way. Surely even Mr. Rogers would agree…